[ISS Support Case] XL Reporter report Generation Failure
Last updated: March 7th, 2025Description
Client reached out as user has configured a report in XL reporter that should be recording the start/stop time and running duration of pumps. The report is producing mostly 0's for these values. It turns out that at the end of each scan cycle the system was recording the last reported value which would generally be an end value which led to the report being generated with many end values without start values. Each of these corresponds to the end of a scan period.
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
Product: Historian |
Version: 2023 R2 |
Solution: [Solution is visible below when you're logged in and have a current subscription] |
Date Created: | 02/25/2025 |
Case: | 88329 |
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