[ISS Support Case] HST file not being created for new Tag.
Last updated: October 16th, 2025Description
Integrated process analysis. -Two variable tag's. -existing tag was also a trend variable. -new tag, create a variable and a trend that references that variable. -Both display in the HMI just find. -Trend archive property mismatched. -Not creating HST file for this new tag.
- Author: Kevin Modlin
- Published: October 16th, 2025
Details:
| Product: Plant SCADA | 
| Version: 2018 | 
| Solution: [Solution is visible below when you're logged in and have a current subscription] | 
| Date Created: | 11/30/2023 | 
| Case: | 85524 | 
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