[ISS Support Case] New Error Message in Log Post PI AF Client Install
Last updated: October 17th, 2025Description
Message We installed PI AF Client on our PROD J5 app server yesterday evening and after setting up some PI AF connections through the J5 SMC, we are now seeing a new error in our application logs. Here is the earliest entry I see for this error: 2025-05-22 21:13:08 ERROR [+0000009120 IndustraForm Side Effects Master Worker Thread 2]: IndustraForm Side Effects Master Worker Thread 2 Loop Error: IndustraForm service error: Request Entity Too Large [413] 2025-05-22 21:13:08 ERROR [+0000009120 IndustraForm Side Effects Master Worker Thread 2]: Traceback (most recent call last): File "j5\IndustraForms\SideEffectsProcessorManager.py", line 395, in _worker_thread File "j5\IndustraForms\SideEffectsProcessorManager.py", line 435, in process_stomp_side_effect_message File "j5\IndustraForms\SideEffectsProcessorManager.py", line 459, in _process_side_effect File "j5\IndustraForms\SideEffects\RefreshExternalData.py", line 74, in process_side_effect File "j5\SpreadsheetForms\ssf.py", line 3746, in external_data_refresh File "j5\IndustraForms\IndustraFormClient.py", line 148, in externalDataRefresh File "j5\IndustraForms\IndustraFormClient.py", line 291, in _call_json_rpc File "j5\IndustraForms\IndustraFormClient.py", line 317, in _raise_error j5.IndustraForms.IndustraFormClient.IndustraFormError: IndustraForm service error: Request Entity Too Large [413] Message This is affecting our shift handover forms in production. I am using the escalate case button as this is a priority. Message This is affecting our shift handover forms in production. I am using the escalate case button as this is a priority.
- Author: Kevin Modlin
- Published: October 17th, 2025
Details:
| Product: J5 |
| Version: |
| Solution: [Solution is visible below when you're logged in and have a current subscription] |
| Date Created: | 06/20/2025 |
| Case: | 98031 |
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