[ISS Support Case] Thin Manager ECO mode not working

Last updated: March 7th, 2025

Description

Both on site and remotely when users try to log into Thinmanager, the users are unable to ECO any of the thin client terminals. Tries to log into a one of the Thin Manager Servers and sees a black screen. Suspect this could be related. Issue was first identified Tuesday evening. - no power events - no known updates or changes to the system Remote support is possible. Thin Manger Version 12.1 SP 3

Author: Kevin Modlin
Published: March 7th, 2025

Details:

Product: Thin Manager

Version:

Solution: [Solution is visible below when you're logged in and have a current subscription]

Date Created:	06/05/2023
Case:	84576

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