[ISS Support Case] Unable to Acknowledge Alarms
Last updated: March 7th, 2025Description
The Win911 Client is running Win911 2021 R6 The following error is being shown by Win911 SuiteLink not connected, unable to write Acknowledgement.
- Author: Kevin Modlin
- Published: March 7th, 2025
Details:
| Product: Win-911 | 
| Version: 2021 R6 | 
| Solution: [Solution is visible below when you're logged in and have a current subscription] | 
| Date Created: | 05/03/2023 | 
| Case: | 84277 | 
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