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[ISS Support Case] Win911 failover is not working with InTouch

Last updated: October 17th, 2025

Description

Services assist Client can provide access but we will be coordinating with SmartSights and working directly with them to assist. A case has been created with SmartSights: 00085139 We need someone to takeover and work with the client and SmartSights to drive to a resolution.

  • Author: Kevin Modlin
  • Published: October 17th, 2025

Details:

Product: Win-911
Version:
Solution: [Solution is visible below when you're logged in and have a current subscription]
Date Created: 07/14/2025
Case: 98398
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